Everygame Privacy Policy

Version 2.0
Effective Date: July 23, 2025

This Privacy Policy outlines how Everygame Casino (also referred to as "Everygame," "we," "our," “the Casino” or "the platform") collects, uses, shares, and protects personal information when you use any of our gaming services across our affiliated websites. While our platform is delivered through multiple domains dedicated to specific services, all operate under the same brand and governance outlined in this policy.
By registering an account, accessing our websites, downloading our software, or interacting with our services, you confirm that you have read and agree to this Privacy Policy. If you do not accept the terms described below, please do not use our services.

1. Scope of This Policy

This policy governs all personal information collected through our websites, software, and support systems. It applies to all of our branded domains and services, regardless of how or where you access them. It does not apply to third-party platforms, even if they are linked to our services.

2. Information We Collect

We gather personal information directly from you, automatically through your use of our services, and occasionally from trusted partners to fulfill legal and technical obligations.

2.1 Information You Provide

•    Account Details: When registering, we ask for your name, contact information, date of birth (for age verification), and other information necessary to activate and manage your account.
•    Financial and Transaction Data: For payment processing (deposits, withdrawals, bonuses), you may be asked for card numbers, banking credentials, billing address, or e-wallet IDs.
•    Verification Materials: Depending on your jurisdiction and transaction activity, we may request proof of identity, age, or residence (e.g., a government-issued ID or utility bill).
•    Customer Communications: Information you provide to our support team—via email, chat, or phone—is retained for service quality and dispute resolution.
•    Promotional Participation: When you take part in contests, offers, or surveys, we may collect any additional details you provide.

2.2 Automatically Collected Data

•    Technical Information: We log data such as your IP address, device type, operating system, browser, and time zone to ensure security, prevent fraud, and optimize the platform.
•    Usage Data: This includes pages viewed, login timestamps, language settings, and in-game interactions.
•    Cookies and Tracking Tools: We use browser cookies and similar technologies to remember preferences, measure advertising effectiveness, and improve performance. You can manage cookie settings through your browser preferences.

3. Purpose of Data Use

We process personal information only for legitimate purposes, including but not limited to:
•    Setting up, verifying, and managing your account.
•    Processing deposits, withdrawals, and bonus applications securely.
•    Providing customer support and service notifications.
•    Enforcing responsible gaming measures.
•    Preventing fraud, account abuse, and money laundering.
•    Improving and personalizing user experience.
•    Complying with legal obligations applicable to online gaming operators.
•    Sending service-related communications or promotional offers (where permitted by law and your preferences).

4. Legal Basis for Processing

Depending on your jurisdiction, we rely on one or more of the following lawful bases for processing your data:
•    Contractual Necessity: To deliver the gaming services and benefits you’ve signed up for.
•    Legal Compliance: To meet regulatory, anti-fraud, anti-money laundering (AML), and age verification requirements.
•    Legitimate Interests: To maintain service functionality, enhance security, and support product development—balanced with your privacy rights.
•    Consent: For optional activities such as email marketing or placement of non-essential cookies. You may withdraw consent at any time.

5. Sharing of Personal Data

We do not sell or rent your personal information. However, we may share your data in the following contexts:
•    Service Providers: We engage trusted partners to handle tasks such as payment processing, identity verification, IT support, and hosting. These providers act under strict contractual confidentiality terms.
•    Regulatory Bodies and Law Enforcement: Where required by law or under court order, we may disclose your personal information to authorities.
•    Affiliated Domains: Personal data may be shared across Everygame-operated domains for consistency in account management and support.
•    With Your Consent: For any purposes not outlined in this policy, your explicit permission will be obtained first.
•    Corporate Transactions: If Everygame is involved in a merger, acquisition, or reorganization, personal data may be transferred under appropriate legal safeguards.

6. Data Retention

We retain personal data only as long as necessary to:
•    Provide access to and management of your account.
•    Satisfy legal and regulatory retention periods (e.g., AML, financial reporting).
•    Resolve disputes and maintain accurate records of player activity.
When data is no longer required, we permanently delete it or anonymize it to prevent identification.

7. Your Rights

Where supported by law, you may have the right to:
•    Access a copy of your personal information.
•    Correct inaccurate or incomplete data.
•    Request Deletion of personal data no longer needed.
•    Restrict certain processing under specific conditions.
•    Object to processing for reasons relating to your particular situation.
•    Withdraw Consent at any time for consent-based processing.
•    Data Portability to receive a structured, machine-readable version of your data.
To exercise these rights, please contact our support team. We may need to verify your identity before proceeding with your request.

8. Security of Your Information

We implement technical and organizational safeguards to protect your data, including:
•    Encryption of sensitive transactions (SSL/TLS).
•    Secure storage and limited access to user information.
•    Firewall and intrusion detection systems.
•    Internal protocols for handling data breaches.
While no system is completely immune to risk, we are committed to maintaining a high standard of data security and will notify you of any material breach where legally required.

9. Use of Cookies and Tracking Technologies

Cookies help enhance your experience by:
•    Keeping you logged in.
•    Remembering your settings and preferences.
•    Analyzing traffic and identifying errors.
•    Serving personalized promotional content.
You can disable cookies in your browser settings. Please note, some features of the site may not function correctly if cookies are disabled.

10. Children’s Privacy

Our services are intended only for users who meet the legal gambling age in their jurisdiction (typically 18+). We do not knowingly collect data from individuals under this age. If we discover a user is a minor, we will immediately suspend the account and remove any associated personal data.

11. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in law or our operations. Revised versions will be posted on our websites with an updated “Effective Date.” Where appropriate, you may be notified of significant changes directly. Continued use of our services indicates acceptance of any updated terms.

12. Contact Us

For privacy-related inquiries or to exercise your data rights, please contact:
Email: bet@everygame.eu 
We are committed to protecting your personal information and providing transparent communication about how it is handled.